GENERAL SERVICE QUESTIONS
- What forms of payment are accepted?
All major credit cards are accepted, HOWEVER pre-paid cards currently do not work. This is due to our card processor
requiring an address be associated with the card. We are actively working on supporting more forms of payment such as
pre-paid cards, PayPal, etc.
- My card keeps being declined but I know there isn't a problem with it!
We have had a handful of Generations Bank customers report that their debit cards did not work due to the
payment processing originating from the UK. You will see something like "INPLAYER LONDON GB Tran $19.95" as
the charge. This is a valid origination for our merchant services.
- I don't see the live stream. I only see the preview video.
If you begin the stream prior to the actual event AND something happens to the connection between your web browser and
our streaming server it is possible that you will need to refresh the connection. Simply click the "refresh" button for your
web browser and it should clear up.
- I paid for races at Outlaw Speedway, why am I hearing audio from another track?
We broadcast whatever audio the announcers have chosen to play. Sometimes, such as during track prep you will hear music,
a radio station, or even an audio broadcast from another track. Enjoy and stay tuned for the excitement ahead.
- How much does it cost?
Live streaming the races will cost $19.95 per night. The intent is to provide live coverage of the Heat Races
and the Feature Races. If for some reason you cannot watch the live stream, we intend on having a recorded version
available by Sunday evening each week. The Video On Demand versions will be $9.95.